Department for Transport

JCM was engaged to support the Department for Transport in identifying the correct technological solution for managing the rail franchise contracts. JCM supported with market research, procurement, implementation and training.

“JCM’s team have greatly assisted the DfT in identifying the correct technological solution for the contract management requirement that we have. Using e-mails and spreadsheets to manage a portfolio of long-term complex service contracts was inefficient and ineffective.

Through the implementation of the selected technology and the associated training for our staff we have been able to systematically improve our contract management capabilities, as well as having live management information that was previously unknown, ultimately delivering greater value for money.”

Sarah Younghusband - Former Head of Contract Management (Rail), Department for Transport