Technology Implementation

Delivering best-in-class contract management technology and double-digit percentage savings

We believe that technology plays a central role in overcoming the challenges that organisations face in managing complex, long-term contracts with limited budgets and resources.

Most commercial environments are not equipped to handle the complexities of service engagements. As traditional procurement technologies were primarily designed for managing goods and commodities, they lack the functionality needed to manage services contracts effectively. As a result, a mix of disjointed systems are deployed with manual workarounds, resulting in sub-optimal business outcomes and up to 20% of the contract value being lost. 

At JCM we overcome these challenges, providing an integrated, action orientated tool with standardised process flows that enables buyers and suppliers to actively manage all obligations, SLA’s, KPI’s, change requests and provide consolidated reporting of performance at all levels against your contracts.